What Conditions Can Stop You From Making A Successful Exchange?
If the product label has been removed.
If the product was used or shows signs of being used.
If the product is damaged as a result of trying on the garment (piercing the fabric with fingernails, rings or other similar objects, or lace is ripped).
If the interior of the garment shows signs of being worn without undergarment (stains); for hygienic reasons, we cannot accept returns or exchanges under these conditions.
If you no longer have the original packaging or if the packaging is damaged.
If the product includes two or more pieces and any of them are missing.
If the garment is returned wrinkled in such a way that it does not appear to be new.
To minimize the possibility of a rejection of exchange, please try-on garment over underwear.
If exchanging Faja make sure it is folded neatly and not wrinkled in a way that the shaper does not appear to be new upon return.
We do not accept exchanges on the following products:
Seamless Shapers, Body Blouses and Jumpers are NOT Exchangeable and are final sale.
Discounted Merchandise (ON SALE) is not exchangeable and is final sale.
Thermal Waist Trainers and Clinchers (sweat products) are not exchangeable.
For hygiene and health reasons we do not exchange used garments.
Best faja store I loved this place so much they were the only store to answer my call and help me with sizing. Ladies come here!!! They won’t disappoint. 100% HAPPY!
To be honest I use the seamless shaper daily. It's comfortable and snatches me. I love this shaper.
I went looking for a post op faja & I was blown away by Rosy’s selection. She has hands down the best customer service skills & truly cares about your experience!
loved the customer service here at Rosy's! They went above and beyond to make sure I got the right faja.